Privacy policy

PRIVACY POLICY

Last updated: August 20, 2026

At Zenit, we are committed to protecting your privacy and handling your personal data with full transparency, in accordance with the General Data Protection Regulation (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights Guarantee (LOPDGDD), and other applicable regulations.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through our Services, or when you communicate with us by any other means. Please read it carefully. By using and accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used and disclosed, as set out in this Privacy Policy.

Personal information we collect

When you visit our store or make a purchase, we collect various types of personal information. This includes your contact details: name, postal address, billing and shipping address, phone number and email address, as well as financial information necessary to process your payment — such as your card or payment method details, securely managed through Shopify Payments and PayPal. We also collect account information if you choose to register, data about the transactions you carry out — products viewed, added to cart, purchased or returned — communications you have with our customer service team, and technical data about your device and browsing, such as your IP address or browser type.

We obtain this information directly from you when you make a purchase or contact us, automatically through cookies and similar technologies as you browse our store, and through our service providers such as Shopify, Zendrop or payment gateways.

How we use your information

We use your personal data primarily to manage your orders, process payments, arrange shipping and handle possible returns. We also use it to maintain your customer account, respond to your enquiries and send you marketing communications if you have given your consent, which you may withdraw at any time. Additionally, we use your information to show you relevant advertising, detect potential fraud and comply with applicable legal obligations.

Who we share your information with

We share your data only with third parties necessary to provide you with the service. This includes Shopify, the technology platform that hosts our store; Zendrop, our fulfilment provider that manages the shipping of your orders; and the payment gateways Shopify Payments and PayPal. We may also share information with marketing tools to send you communications or show you advertising, and with competent authorities when required by law. We never sell your personal information to third parties.

Our store is hosted on Shopify, which processes personal data to provide us with its technology services. For more information on how Shopify manages your data and how to exercise your rights in this regard, please visit their privacy policy at privacy.shopify.com.

Cookies

We use our own and third-party cookies to improve your browsing experience, analyse our store traffic and show you personalised advertising. You can manage your preferences at any time from the cookie banner that appears when you access our store. For more information, please consult our Cookie Policy.

Minors

Our store is not directed at children under 14 years of age and we do not knowingly collect personal data from minors. If you are the parent or legal guardian of a minor who has provided us with their data, you may contact us at soportezenitstore@gmail.com to request its deletion.

Security and retention of your data

We apply technical and organisational measures to protect your personal information against unauthorised access. However, no security system is completely infallible. We retain your data for as long as necessary to provide you with our services, comply with our legal obligations and resolve possible disputes.

Your rights

As a resident of Spain or the European Economic Area, you have the right to access the data we hold about you, rectify any that is inaccurate, request its deletion, object to certain processing, restrict its use and request its portability. Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at soportezenitstore@gmail.com. We will respond within a maximum of 30 days. If you are not satisfied with our response, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

International transfers

Your data may be transferred to and processed outside the European Economic Area, for example through providers such as Shopify or Zendrop. In such cases, we ensure that appropriate transfer mechanisms are in place, such as the Standard Contractual Clauses approved by the European Commission.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will inform you of any significant changes by updating the "Last updated" date on this page.

Contact

For any privacy enquiries or to exercise your rights, please contact us at soportezenitstore@gmail.com.